Refund policy
Refund Policy
At Conscious Cutlery, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.
Returns
We accept returns on unused and unopened items within 30 days of purchase. To be eligible for a return, your item must be in its original condition and packaging.
How to Start a Return
To initiate a return, please contact us with your order details. Once your return is approved, we will provide instructions on how to send your item back.
Refunds
After we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed to your original method of payment.
Shipping Costs
- Original shipping costs are non-refundable
- Customers are responsible for return shipping unless the item arrived damaged or incorrect
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please contact us right away. We’ll make it right as quickly as possible.